Shipping Policy

Shipping Policy – Sleeria

At Sleeria, we strive to provide a seamless and reliable delivery experience. Below, you will find all the details regarding our shipping process.

Processing & Delivery Times

Order Processing: All orders are processed within 1-2 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time: Estimated delivery is between 7 to 9 business days after dispatch, depending on your location.

Please note that these timeframes are estimates, and occasional delays may occur due to factors beyond our control (customs processing, carrier delays, or peak periods).

Shipping Costs

We offer free standard shipping on all orders.
Expedited shipping options may be available at checkout, depending on your location.

Tracking Your Order

Once your order is shipped, you will receive a tracking number via email, allowing you to monitor your package in real time. If you do not receive your tracking details within 5 business days after placing your order, please contact our support team at contact.sleeria@gmail.com

Shipping Regions

We currently ship to multiple regions worldwide. However, certain remote areas may have longer delivery times. If you are unsure whether we ship to your location, feel free to reach out to us.

Customs & Import Fees

For international orders, customs duties or import taxes may apply depending on your country's regulations. These fees, if applicable, are the responsibility of the customer.

Lost or Delayed Shipments

If your order has not arrived within the estimated timeframe, please check your tracking number for updates. If there is no update after 15 business days, contact us, and we will assist you in resolving the issue.

Wrong Address Disclaimer

Please ensure that your shipping address is correct before completing your purchase. We are not responsible for orders shipped to incorrect addresses provided by the customer. If an address mistake is noticed, please contact us immediately.

Damaged or Missing Items

If your package arrives damaged or with missing items, please notify us within 48 hours of delivery, providing photos as proof, so we can assist you accordingly.

For any additional questions or concerns, feel free to reach out to our support team at contact.sleeria@gmail.com We are here to ensure your shopping experience is smooth and hassle-free!

Free delivery worldwide

Enjoy free worldwide delivery on orders. No matter where you are, we’ll get your order to you with no additional shipping fees.

Satisfied or refunded

We are committed to your satisfaction. If you're not completely happy with your purchase, simply reach out to us, and we'll offer a full refund – no questions asked. Your happiness is our priority.

Top-notch support

Our customer support team is always here to assist you with any questions or concerns. We pride ourselves on offering exceptional service, ensuring you have the best experience every step of the way. Count on us to provide quick, helpful, and friendly support whenever you need it.

Secure payments

Shop with confidence knowing that your payments are fully secure. We use the latest encryption technology to protect your personal and financial information, ensuring a safe and seamless checkout experience every time.